Shipping
Please email our customer service team at mrblackaus@diageo.com if you have any specific shipping requests or further questions.
Deliveries will be dispatched within 48 hours of completed order (Monday-Friday, excluding public holidays) and payment has been received. They are dispatched from Bundaberg Distilling Company, 37 Avenue Street, Bundaberg East, QLD 4670. You will receive a notification from Aramex to let you know your order has been shipped and is on its way to you.
Orders placed outside office hours and weekends will be not processed until the following business day.
Please note: Delivery timelines are a guideline and subject to any unforeseen or unavoidable events beyond Mr Black Spirits's reasonable control. If we are aware of a delay we will contact you.
If the recipient has provided incorrect or out-of-date details, Mr Black Spirits, is not liable for incorrect or unclaimed delivery.
REFUNDS & RETURNS
Returns of Goods will only be accepted if the Goods are faulty or should we make an error with your order. We do not accept change-of-mind returns.
Please check out our terms and conditions page for more details or contact mrblackaus@diageo.com for customer support.